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Documentation Index

Fetch the complete documentation index at: https://docs.cloud.cdata.com/llms.txt

Use this file to discover all available pages before exploring further.

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Setup Guide

Follow these steps to connect email to your Connect AI account:
1
Open the Sources page of the Connect AI navigation menu.
2
Click + Add Connection in the upper-right corner.
3
Type Email into the search field, then click the data source name.
4
On the Basic Settings tab of the new connection, enter a connection name or keep the default name.
5
Enter the User, which is the user of the email account used to authenticate.
6
Enter the Password of the email account used to authenticate.
7
Enter the Server, which is the name or address of the mail server.
8
Select the Protocol that matches the type of email server you are connecting to: IMAP or POP. The default value is IMAP.
9
(Optional) Enter the Port of the mail server. The default value is 143 for IMAP and 110 for POP.
10
(Optional) Select an SSL Mode to specify the authentication mechanism used when connecting to the email server. Supported values are AUTO, NONE, IMPLICIT, and EXPLICIT. The default value is NONE.
11
At the top of the Connect AI Add Connection page, click Save & Test.
  • If the connection test succeeds, a Connection successfully saved message appears, indicating that your connection has been created. The Status on the Edit Connection page also changes to Authenticated. View the data model of your successful connection in the right pane of the Edit Connection page, in the Data Model tab.
  • If the connection test fails, ensure that you entered your login information correctly with no stray spaces or other characters. Connect AI displays error messages under the required fields with missing data. Some data sources require that you sign in directly to the source website. If you did not, an error message appears under the Sign in button. Correct the errors and try again.
  • Unsuccessful connections are saved as drafts and have a Status of Not Authenticated. You can return to the connection and authenticate it later.

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More Information

For more information about interactions between Connect AI and email, see this information page.