Prerequisites
Before you can connect to Connect AI, you must generate an API token in Rippling.1
Go to app.rippling.com and sign in with your admin account.
2
Navigate to the API Tokens app. You can find it by searching for API Tokens, navigating to Settings, or going directly to app.rippling.com/api-tokens/.
3
Create a new API token by providing a name, a unique identifier, and selecting the API version.
4
Configure the API permissions based on the required access. Select only the scopes your integration needs (for example,
workers.read, users.read, departments.read).5
Copy and securely store the token value. It will not be displayed again.
Setup Guide
Follow these steps to connect Rippling to your Connect AI account:1
Open the Sources page of the Connect AI navigation menu.
2
Click + Add Connection in the upper-right corner.
3
Type Rippling into the search field, then click the data source name.
4
On the Basic Settings tab of the new connection, enter a connection name or keep the default name.
5
Enter the URL of your Rippling endpoint (for example, https://rest.ripplingapis.com/).
6
Enter the API Token that you obtained in the prerequisites.
7
At the top of the Connect AI Add Connection page, click Save & Test.
- If the connection test succeeds, a Connection successfully saved message appears, indicating that your connection has been created. The Status on the Edit Connection page also changes to Authenticated. View the data model of your successful connection in the right pane of the Edit Connection page, in the Data Model tab.
- If the connection test fails, ensure that you entered your login information correctly with no stray spaces or other characters. Connect AI displays error messages under the required fields with missing data. Some data sources require that you sign in directly to the source website. If you did not, an error message appears under the Sign in button. Correct the errors and try again.
- Unsuccessful connections are saved as drafts and have a Status of Not Authenticated. You can return to the connection and authenticate it later.
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