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Prerequisites

Before you create the connection, gather the following information from your SAP SuccessFactors instance:

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Server URL

The URL of the server where your SAP SuccessFactors instance is hosted depends on your environment (production or preview) and data center location.
1
Sign in to your SAP SuccessFactors instance and note the subdomain in the browser address bar (for example, salesdemo4 in https://salesdemo4.successfactors.com).
2
Open the List of SAP SuccessFactors API Servers and find the row that matches your subdomain.
3
Copy the corresponding API Server URL (for example, https://api4.successfactors.com). This is the value you enter for URL when configuring the connection.
If you cannot determine the correct API server, contact your SAP administrator or SAP Support.

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Company Id

1
Sign in to your SAP SuccessFactors instance.
2
Click your profile image in the upper-right corner, then select Show version information.
3
In the dialog that opens, copy the value next to Company ID. This is the value you enter for Company Id when configuring the connection.

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Setup Guide

Follow these steps to connect SAP SuccessFactors to your Connect AI account:
1
Open the Sources page of the Connect AI navigation menu.
2
Click + Add Connection in the upper-right corner.
3
Type SAP SuccessFactors into the search field, then click the data source name.
4
On the Basic Settings tab of the new connection, enter a connection name or keep the default name.
5
Enter the URL of the server where the SAP SuccessFactors instance is hosted. You located this information in the prerequisites.
6
Enter the SAP SuccessFactors username for authentication in the User field.
7
Enter your unique Company Id that you located in the prerequisites.
8
Select the Authentication method, then proceed to the relevant section and follow those instructions.

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Authentication Methods

1
Enter the Password for the User entered above.
2
At the top of the Connect AI Add Connection page, click Save & Test.
  • If the connection test succeeds, a Connection successfully saved message appears, indicating that your connection has been created. The Status on the Edit Connection page also changes to Authenticated. View the data model of your successful connection in the right pane of the Edit Connection page, in the Data Model tab.
  • If the connection test fails, ensure that you entered your login information correctly with no stray spaces or other characters. Connect AI displays error messages under the required fields with missing data. Some data sources require that you sign in directly to the source website. If you did not, an error message appears under the Sign in button. Correct the errors and try again.
  • Unsuccessful connections are saved as drafts and have a Status of Not Authenticated. You can return to the connection and authenticate it later.

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More Information

For more information about interactions between Connect AI and SAP SuccessFactors, see this information page.