Prerequisites
Before you can add the connection, you must obtain your Customer API Key from your UKG Pro HCM account:1
Log in to UKG Pro HCM as an administrator.
2
Navigate to Menu > System Configuration > Security > Web Services.
3
Copy the Customer API Key and store it securely.
Setup Guide
Follow these steps to connect UKG Pro HCM to your Connect AI account:1
Open the Sources page of the Connect AI navigation menu.
2
Click + Add Connection in the upper-right corner.
3
Type UKG Pro HCM into the search field, then click the data source name.
4
On the Basic Settings tab of the new connection, enter a connection name or keep the default name.
5
Enter the Host, which is the hostname of the UKG Pro HCM datacenter assigned to your organization.
6
Enter the User and Password for your UKG Pro HCM account.
7
Enter the Customer API Key obtained from your UKG Pro HCM account.
8
At the top of the Connect AI Add UKG Pro HCM Connection page, click Save & Test.
- If the connection test succeeds, a Connection successfully saved message appears, indicating that your connection has been created. The Status on the Edit Connection page also changes to Authenticated. View the data model of your successful connection in the right pane of the Edit Connection page, in the Data Model tab.
- If the connection test fails, ensure that you entered your login information correctly with no stray spaces or other characters. Connect AI displays error messages under the required fields with missing data. Some data sources require that you sign in directly to the source website. If you did not, an error message appears under the Sign in button. Correct the errors and try again.
- Unsuccessful connections are saved as drafts and have a Status of Not Authenticated. You can return to the connection and authenticate it later.
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