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Prerequisites

If you plan to authenticate with the Secret method, generate a TigerGraph secret before you begin:
1
Log in to TigerGraph and open the Admin Portal (TigerGraph Cloud) or GraphStudio (TigerGraph Server).
2
Go to User Management and select the My Profile tab.
3
Scroll to the secrets section and click the plus sign (+) to create a new secret.
4
Enter an alias for the secret, then generate it.
5
Copy the secret value and save it in a secure location. After you leave or refresh the page, the value is masked and cannot be retrieved again.

Setup Guide

Follow these steps to connect TigerGraph to your Connect AI account:
1
Open the Sources page of the Connect AI navigation menu.
2
Click + Add Connection in the upper-right corner.
3
Type TigerGraph into the search field, then click the data source name.
4
On the Basic Settings tab of the new connection, enter a connection name or keep the default name.
5
Enter the URL of the server where your TigerGraph instance is hosted.
6
Select the Tiger Graph Edition being used: TigerGraph Cloud or TigerGraph Server.
7
(Optional) Enter the Port of the TigerGraph Server. The default port is 443.
8
Select the Authentication method, then proceed to the relevant section and follow those instructions.

Authentication Methods

1
Enter the User, which specifies the authenticating user’s Id.
2
Enter the Password, which specifies the authenticating user’s password.
3
At the top of the Connect AI Add Connection page, click Save & Test.
  • If the connection test succeeds, a Connection successfully saved message appears, indicating that your connection has been created. The Status on the Edit Connection page also changes to Authenticated. View the data model of your successful connection in the right pane of the Edit Connection page, in the Data Model tab.
  • If the connection test fails, ensure that you entered your login information correctly with no stray spaces or other characters. Connect AI displays error messages under the required fields with missing data. Some data sources require that you sign in directly to the source website. If you did not, an error message appears under the Sign in button. Correct the errors and try again.
  • Unsuccessful connections are saved as drafts and have a Status of Not Authenticated. You can return to the connection and authenticate it later.